AndamanWizard DMC Private Limited
AndamanWizard.com is an online travel and booking platform that facilitates reservations for ferry tickets and, where applicable, other travel-related services provided by independent third-party operators serving the Andaman Islands and other destinations.
Unless expressly stated otherwise for a particular service, AndamanWizard does not own, operate, crew, manage, control, or maintain any ferry vessel, boat, vehicle, port facility, terminal, embarkation process, or activity facility offered through the Website.
AndamanWizard does not control or determine:
The actual ferry, transport, activity, or other travel service is provided solely by the respective third-party operator or service provider.
AndamanWizard’s role may include:
The contract for the actual transportation or travel service is between the customer/passenger and the relevant operator or service provider.
By accessing or using www.andamanwizard.com, you confirm that:
If you are making a booking on behalf of another passenger or traveller, you represent that you have the authority to provide their information and accept these Terms on their behalf.
AndamanWizard.com may facilitate bookings or reservations for:
Availability, pricing, schedules, inclusions, exclusions, cancellation conditions, and other service conditions are subject to the applicable third-party operator or service provider.
The Company reserves the right to add, modify, suspend, or discontinue any service or Website feature at any time.
Many Services available through the Website are provided by independent third-party operators.
Each operator may have its own:
Operator-specific terms may apply in addition to these Terms. In the event of a conflict between these Terms and a specific operator’s mandatory terms relating to the actual operation of that service, the applicable operator terms shall prevail to the extent they govern that particular service.
You must be at least 18 years of age to independently create an account, submit a booking, or enter into a transaction through the Website, unless otherwise permitted by applicable law.
Where a booking includes a minor passenger, the booking must be made by or with the authorisation of the minor’s parent or legal guardian where required.
By using the Website, you represent that the information you provide is true, accurate, complete, and current.
All bookings are subject to availability, operator confirmation, correct passenger information, payment completion, applicable operator rules, and any other conditions communicated at the time of booking.
Submission of a booking request does not necessarily constitute confirmation. A booking shall be considered confirmed only after the Company or relevant operator has issued a valid booking confirmation, ticket, voucher, or other confirmation document, as applicable.
The Company reserves the right to reject, cancel, or modify a booking where:
Prices displayed on the Website may include or exclude taxes, service charges, convenience fees, government charges, operator charges, or other applicable fees, depending on the service.
The applicable price and charges will be displayed or communicated during the booking process wherever reasonably possible.
Payments may be processed through authorised third-party payment gateways. AndamanWizard does not ordinarily store complete debit/credit card details, CVV numbers, PINs, or other complete payment credentials.
A booking may be cancelled or rejected where:
The customer is solely responsible for ensuring that all passenger information submitted during booking is accurate and complete, including Passenger name, Date of birth, Gender, Nationality, Government identification details, and Contact number.
Passenger names and identification information must match the documents presented at check-in or boarding.
Incorrect or incomplete information may result in ticket rejection, amendment charges, cancellation, denial of boarding, or additional charges imposed by the operator.
Passengers must carry valid and acceptable government-issued photo identification and any other documents required by the relevant operator or applicable law. Original documents must be presented at check-in or boarding.
Passengers are responsible for reaching the designated reporting or boarding location sufficiently in advance of the scheduled departure.
Late arrival may result in denied boarding and may be treated as a no-show without refund.
Cancellation and refund eligibility depends on the applicable operator’s cancellation policy, time of cancellation, type of ticket, cancellation charges, no-show provisions, statutory fees, and payment processing charges. Some tickets or services may be completely non-refundable.
Where an operator approves a refund, AndamanWizard will facilitate the refund process in accordance with the applicable operator and payment-processing procedures.
Changes to a confirmed booking are subject to operator approval, availability, applicable fare differences, amendment charges, and operator terms. Passengers should not assume that a booking can be changed unless written confirmation is provided.
Ferry and marine services may be affected by adverse weather, rough sea conditions, cyclones, technical issues, port restrictions, or government instructions. A ferry operator may delay, cancel, reschedule, combine, or reroute a sailing where necessary. AndamanWizard does not control such operational decisions.
Neither AndamanWizard nor the relevant service provider shall be liable for failure, delay, interruption, or modification of Services caused by circumstances beyond reasonable control, including severe weather, cyclones, floods, natural disasters, strikes, government restrictions, port closures, epidemics, or technical failures.
Baggage allowances, restrictions, excess baggage charges, and prohibited items are determined by the relevant operator. Dangerous or prohibited items will be refused carriage.
Passengers must comply with crew instructions, safety requirements, port regulations, and reasonable conduct requirements. Abuse, property damage, or safety violations may result in immediate refusal of service without refund.
Participation in water sports, scuba diving, sea walking, or boat charters is subject to age restrictions, medical fitness requirements, weather conditions, safety requirements, and operator declarations.
Where cab or ground transportation is booked, the actual transportation is provided by independent third-party drivers or transport operators. Vehicle availability, driver allocation, and routes are managed by the service provider.
All content, logos, trademarks, images, software, and website design are owned by or licensed to AndamanWizard DMC Private Limited and are protected under applicable intellectual property laws.
Users agree not to use the Website for unlawful purposes, make fraudulent bookings, circumvent payment systems, or extract data without permission.
The Website and its content are provided on an “as available” and “as is” basis without warranties of uninterrupted availability or error-free operation.
To the maximum extent permitted by applicable law, AndamanWizard shall not be liable for ferry cancellations, delays, missed departures, weather disruptions, or operator misconduct. Company aggregate liability shall not exceed the amount actually paid to AndamanWizard for the particular booking.
You agree to indemnify and hold harmless AndamanWizard DMC Private Limited and its representatives against any claims or losses arising from your breach of these Terms or unlawful use of the Services.
Your use of the Website and Services is subject to our Privacy Policy, which explains how personal information is collected, processed, and stored.
The following provisions provide general guidance for selected ferry operators. Where the operator’s current ticket or booking terms differ, the operator’s terms shall prevail.
For booking-related assistance, cancellation requests, amendments, refund queries, or service matters, contact:
AndamanWizard reserves the right to update these Terms at any time. Continued use of the Website after publishing constitutes acceptance of updated Terms.
Severability: If any provision is found invalid, remaining terms continue in full force.
Waiver: Failure to enforce any provision shall not constitute a waiver.
Entire Agreement: These Terms constitute the entire agreement governing Website and Service usage.
These Terms shall be governed by and construed in accordance with the laws of India. Courts having competent jurisdiction at Port Blair, Andaman and Nicobar Islands, India, shall have jurisdiction over disputes.
Registered Office: Port Blair, Andaman and Nicobar Islands – 744101, India