AndamanWizard DMC Private Limited
AndamanWizard.com is an online travel and booking platform operated by AndamanWizard DMC Private Limited. The Website may facilitate bookings and reservations for ferry tickets and other travel-related services offered by independent third-party operators and service providers.
For the purposes of applicable data protection and privacy laws, AndamanWizard DMC Private Limited acts as the entity responsible for personal information collected through the Website and in connection with our Services.
We process personal information in accordance with applicable Indian laws and regulations, including the Information Technology Act, 2000, rules thereunder, and applicable data protection legislation.
We may collect information that identifies you or that can reasonably be associated with you (“Personal Information”):
Full name, Date of birth, Gender, Nationality, Government-issued identification details, Passport numbers (where applicable), and passenger requirements.
Mobile telephone number, Email address, Postal address, and Emergency contact details.
Booking reference number, Travel date & time, Route origin/destination, Ferry vessel, Ticket class, Booking history, and Cancellation/Refund records.
Transaction reference number, Payment status, Amount paid, Payment method, and Refund details processed via authorised third-party payment gateways. AndamanWizard does not store full credit/debit card numbers or CVV PINs on its own servers.
IP address, Browser type/version, Operating system, Device identifiers, Approximate location, Referral URLs, Pages visited, Search queries, and navigation patterns.
We collect Personal Information directly when you submit enquiries, make bookings, communicate via WhatsApp/Email/Phone, interact with customer support, or interact with website cookies and analytics tools.
We process Personal Information to fulfil booking contracts, comply with legal obligations, protect legitimate business interests, prevent security risks, or based on explicit user consent.
We share necessary passenger information with relevant Ferry Operators (e.g. Makruzz, Nautika, Green Ocean, ITT Majestic), activity providers, transport partners, and payment gateways solely for booking execution and legal compliance.
Certain cloud hosting, payment gateway, or analytics infrastructure providers may process data on secure servers outside India under appropriate technical safeguards.
Booking, payment, tax, and passenger manifest records are retained for a minimum of five (5) years as mandated by legal, financial, and regulatory compliance standards before secure deletion or anonymization.
We enforce administrative, technical, and physical safeguards (SSL encryption, firewall protection, restricted staff access) designed to prevent unauthorized disclosure or misuse of user data.
Cookies are used for essential session management, security verification, performance analytics, and user preference retention. You can manage cookie permissions through your web browser settings.
The website may contain links to external operator portals or payment gateways governed by their own privacy policies. You may opt out of promotional emails/SMS at any time by contacting our support team.
You have the right to request access to, correction of, or updating of your personal information held by us, subject to identity verification and statutory retention rules.
Minor passenger bookings must be submitted by parents/guardians. Customers are responsible for supplying accurate details. Any updates to this policy will be posted on www.andamanwizard.com with a revised Effective Date.
This Privacy Policy shall be governed by and interpreted in accordance with the laws of India, subject to courts having competent jurisdiction at Port Blair, Andaman and Nicobar Islands.
Privacy / Data Protection Office